A Message from MA WebCenters Technical Support

By Trista Polo - Last updated: Saturday, May 8, 2010 - Save & Share - One Comment

webhosting2_blue_servicesmain2If you are a current client of MA WebCenters, chances are you have experienced our superior Technical Support team.

They have enhanced their ability to support over 60,000 clients with a new phone system that will help expedite our clients’ experience when making easy and quick updates to their web presence.

Here is a message from the Technical Support team:

As some of you may have already discovered, we recently updated our entire phone system. Our upgraded menus make it easy for you to reach Sales Support, the Design Center, Tech Support, or even make a payment! You can also reach one of our multi-lingual specialists with just the push of a button.

Both you will love using the simple menu prompts to reach a Technical Support representative who specializes in your specific area of concern. Whether you’ve got a question about e-commerce, search engine optimization or any other technical issue, all you have to do is listen to the menu, select the appropriate option, and you’ll be connected right away.

Also, our system now notifies you of your position in the queue, so you’ll know exactly how many calls are ahead of you! If you don’t have time to hold for a specialist, but you’re worried about losing your place in the queue, you can just opt to enter your phone number, and a dedicated specialist will promptly contact you in the order that your call was received.

These enhanced features were added for your convenience and to ensure that all of your needs are handled quickly and effectively. So give us a call and experience it for yourself.

We’ll be standing by!

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One Response to “A Message from MA WebCenters Technical Support”

Comment from russell
Time May 9, 2010 at 6:34 pm

Awesome, keeps getting better and better.

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